MGT 6480 Improvement Methods in Healthcare

3 Hours

This course will give participants an overview of the basic concepts and tools for applying a variety of improvement methods and culture transformation approaches for Healthcare organizations. Topics will include an overview of Lean Philosophies and Tools in a Healthcare environment, an introduction to the application of Six-Sigma methods, the use of management systems, how to apply high reliability organizing used in other industries, human performance in complex systems, and human centered design for the healthcare setting. The classroom lecture, exercises, and simulations build the foundation throughout the course for the participants to apply them in a Mini-Kaizen Event Lab Exercise. This course will also include actual situations and healthcare examples from hospitals and healthcare organizations from around the world. Additionally, the course will involve other Lean Practitioners, Healthcare Leaders, High Reliability experts, Design Leaders, and Clinicians, each with multiple years of applying improvement methods in some of the top healthcare organizations in the US to assist with simulations and/or to share their experience in various aspects of applying proven best practices in healthcare.