MGT 6550 Operations & Supply Chain Management

3 Hours

The first half of this course is focused on design, integration, and improvement of the interrelated work activities that combine to produce an organization’s products or services. Emphasis is placed on well-designed and well-managed operations as a source of customer satisfaction, reduced cost and sustainable competitive advantage. Topics include product and service design, process design and improvement, process technology, process planning and scheduling, strategies for dealing with fluctuating demand, procurement and supply management, and management of people. Quantitative models useful for operations analysis and decision-making are included.

The second half of this course will introduce students to the terminology, concepts, and skills related to supply chain management. The study of supply chain management involves the management of key business processes, the flow of goods and information, and relationships with fellow members of the supply chain. Students will develop an understanding of the complexities associated with the physical movement of goods and information and how they affect the mission of the firm. Discussions will address the various processes and activities within an organization and how they interface with other members of a global supply chain.