Oct 10, 2024  
Graduate Catalog 2021-2022 
    
Graduate Catalog 2021-2022 [ARCHIVED CATALOG]

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MGT 6420 Patient-Centered Care and Clinical Systems


2 Hours

Prerequisites: Graduate standing in the Healthcare Management MBA Program.

This course examines how the various clinical and non-clinical departments can design, practice (or collaborate in) the patient-centered care approach to providing healthcare services to the healthcare consumer. The topics will include the Planetree Patient-Centered  Care method, patient advocacy, clinical advocacy, patient satisfaction, employee satisfaction, contributions of patient advocacy for patient­ centered care, policies and laws that support patient-centered  care, e-patients (consumers who use on-line health information) electronic health records, patient access to medical information, the role of the family in patient-centered  care, environmental designs that support a patient-centered  care and the Lean  Hospitals System: Improving quality, patient safety and employee engagement and the impact on patient­ centered care. (Please see topical list for an expanded list of topics)



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